3/6 UPDATE: A simpler task for their email system

Perhaps I was being a bit presumptuous to assume that a standard customer service representative would be able to handle a response to a tale of this magnitude. Obviously, I haven't received a response to yesterday's email (I wouldn't even expect one this quickly from a good company) but I am a little suspicious that I never received that tracking number I was promised. I swear their email system is bunk too.

In any event, I tried to dumb it down a little bit and ask a simple question - "Can I have my final bill, please?" Here's what I sent. I'll let you know if I hear anything.