Yet Another 3/6 Update: Another rapid response!

You would think I would be excited about all of these quick responses. My first email evoked a request for more information, so I provided it. Now my second response from Verizon says "we can't help you with that over email." You knew the question because of my first email, and if you couldn't answer it no matter what, why did you ask for additional information? And why was there an option to email about "My Final Bill" in the first place? What a freaking clownshow.

If I have a spare few hours, I might go ahead and call that 888 number. I can't believe I have to continue this trek just to find out the status of my bill.