For the record, there is a link that says you can register for online access to your account. I already have access (that's where the -$0.06 comes from), and I am not trying again. It says you need a temporary PIN and service telephone number provided by Verizon. Obviously, I don't have either one, so I am not going to bother trying.

I am pretty much at a dead end at this point.
4pm Update: The online payment application is still down. Same error message as posted in an earlier post today.
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