It's 3/17 Still: I Am Not Trying to Register Again

For the record, there is a link that says you can register for online access to your account. I already have access (that's where the -$0.06 comes from), and I am not trying again. It says you need a temporary PIN and service telephone number provided by Verizon. Obviously, I don't have either one, so I am not going to bother trying.
I am pretty much at a dead end at this point.

4pm Update: The online payment application is still down. Same error message as posted in an earlier post today.