Shout-out to my friend at Cox Cable

I contacted Cox Cable today to change my telephone plan, and wanted to give a shout-out to the extremely helpful representative I spoke to - such a breath of fresh air to spend less than 30 seconds on hold, be connected to a helpful representative first-time, and resolve my issue in a matter of minutes.

Also, Verizon, you can stop sending me all of your promotional materials. I will never switch back, so save your money. And I apologize for the earful I gave that saleskid who came around our neighborhood peddling FIOS a few weeks ago. He acknowledged that all of my concerns have been voiced many times, and he claims that Verizon has addressed these issues, but I don't believe that for one second.