Monday, February 25, 2008

2/25 Update: Has anyone seen my final bill? Can you even find my account?

2/25 UPDATE: Still not much info on the final bill. I spoke with a representative yesterday who was much better than I was used to, but still my question went unanswered. She was able to locate my old internet account, but was unable to locate my old FIOS TV account. She searched by phone number, name, service address, even SSN and couldn't find the account. How the hell is that even possible? She was very sympathetic, however, and said she understood why I told Verizon to take a hike. Stay tuned for further updates.

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