Update 3/24: More Nonsense

The latest bozo to step up to the plate was someone named "Tracy" in the customer service department. She was apparently responding to one of my emails early last week. Apparently, she got in her crappily functioning time machine and brought me back to December 12, 2007! Perhaps their time machine manufacturer is the same company that made their accounting system.

She said "Our records indicate you do not have a balance on your Verizon FiOS final account. We show a final payment of $118.79 on December 12, 2007 paid the account in full." What the hell does my December payment have to do with the price of tea in China? So this is my second email from Verizon saying that I have no final balance, when we know that I had service for a week beyond the last amount I paid.

I know that at least a few people at Verizon are aware of this blog. You would think that they would have sent an all-hands memo saying "STOP SAYING STUPID SHIT TO THIS GUY, PLEASE!!!!"

I am really interested to know what would happen if hadn't pursued this final bill. Would it have gone to collections? Would I have at least received something showing that my account was delinquent?

PS: If I hear "we appreciate your business" one more time, I am going to come home and scream at my houseplants.